Disclaimer
Descriptions and information are for informational purposes only and are not intended to diagnose, cure, treat, or prevent any disease or illness. Pregnant women should consult a doctor before using new products.
All products are for external use only. Please perform a patch test on the skin for allergic reaction, discontinue immediately and seek medical attention with any irritation. These statements have not been evaluated by the FDS (U.S. Food & Drug Administration) and are for informational purposes only. These products are not intended to diagnose, cure, or prevent any disease.
All solid balms and lotions are sensitive to heat and cold. Changes in temperature may affect product texture but will not change functionality.
All natural skincare products are made with natural, organic, and botanical ingredients and preservatives and are naturally and responsibly sourced when possible. Products should be used completely within 6 months of purchase or as indicated on the product label.
Privacy policy
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Return Policy
Our products are handmade with natural, organic, and botanical ingredients, therefore all sales are final. We do not offer refunds, exchanges, or returns.
Please report any lost, damaged, or incorrect orders within 30 days by emailing sonnu@sonnuskincare.com. We do not provide refunds or replacements after this period.
Once an order is processed, it cannot be changed, including combining with other orders or altering shipping details.
Refunds are limited due to our small batch production each day.
We share our product ingredients on our website in the interest in assisting our customers in making an informed skincare product decision. Please check the provided ingredient lists for allergens before placing an order. Sonnu Skincare, LLC is not responsible for allergic reactions.
Perform a patch test before using products. Seek medial attention if you experience a reaction.
We do not offer returns or exchanges based on product color, texture, ingredients, or scent preferences.
Terms and Conditions
This website is owned and operated by Sonnu Skincare, LLC. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors handmade skincare products. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
To use our website and receive our services, you must be at least 18 years old, or of legal age in your jurisdiction, and have the legal authority to agree to these Terms. You may not use this website or receive services if it is prohibited by law or regulation applicable to you.
When purchasing an item, it is required that: (i) you read the full item listing before deciding to buy; (ii) you enter into a legally binding contract to purchase the item when you commit to buy and complete the check-out payment process. The prices for our products are listed on the website. We retain the right to change our prices for products at any time and to correct any pricing errors that may occur. Further information about pricing and sales tax is available on the payments page.
We may, without prior notice, change the products; stop providing the products we offer; or create limits for the products. We may permanently or temporarily terminate or suspend access to the products without notice and liability for any reason, or for no reason.
We reserve the right to modify our products, discontinue their availability, or impose limitations on them at any time without prior notice. Additionally, we may permanently or temporarily terminate or suspend access to our products without notice and without incurring liability, regardless of the reason.
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Sonnu Skincare, LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
The Service and all materials contained within it, including software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all related Intellectual Property Rights, are the exclusive property of Sonnu Skincare, LLC. Except as explicitly provided herein, these Terms do not grant a license in or under any such Intellectual Property Rights. You agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works of these materials.
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.
Your access to the service may be terminated or suspended, either permanently or temporarily, without notice, if it is determined that there has been a violation of these Terms or any applicable laws or regulations. You can choose to stop using the service and request to cancel your account or any services at any time.
You agree to indemnify and hold Sonnu Skincare, LLC harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services/products offered on the website.
To the maximum extent permitted by applicable law, in no event shall Sonnu Skincare, LLC, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, [website owner] assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
To the fullest extent allowed by law, Sonnu Skincare, LLC is not liable for indirect, punitive, incidental, special, consequential, or exemplary damages, including loss of profits, goodwill, data, or other intangible losses arising from the use or inability to use the service. Sonnu Skincare, LLC also assumes no liability for (i) content errors, mistakes, or inaccuracies; (ii) personal injury or property damage from using our products and/or service; and (iii) unauthorized access to our secure servers and personal information.
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
We may modify these terms at our discretion. Please review this page periodically. If there are significant changes, we will notify you. Continued use of the website or service after changes indicates acceptance of the new terms. If you disagree with any terms, please do not use the website or service.
You agree to receive promotional messages from us via mail, email, or any other contact form, including phone calls or texts. Notify us if you prefer not to receive such materials.
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Nevada, USA, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Reno, NV. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.